^

Pinnacle Hotel Whistler Village Careers

Front Desk Manager

Competitive Benefits & Wages

The Pinnacle Hotel Whistler, a unique boutique style property, is seeking a Front Desk Manager who will serve as an ambassador for the Hotel. The individual must be a multi-functional individual who is driven to always exceed our residents & guests’ expectations.

Duties

  • Assist the Guest Service / Front desk Manager in ensuring the smooth and efficient overall day-to-day operations of the Front Desk.
  • Assist in providing staff with ongoing coaching, training and development
  • Ensure department adherence to company policies, procedures and standards to ensure that guest expectations are exceeded.
  • Address and resolve guest concerns in a timely manner escalating issues to the Manager on Duty when you are unable to do so
  • Complete other duties in an expedient fashion as assigned by the hotel senior management

Job Requirements:

  • 1-2 years working in a hotel environment in a hospitality related industry in a front office
  • Fluent in English. Proficiency of a second language would be an asset.
  • Knowledge of Microsoft Word, Excel and Outlook
  • Experience with Maestro PMS is preferred but, not necessary

Physical Demands:

  • Must be able to stand for an 8-hour shift
  • Must be able to lift 20 pounds

If you are interested, please send your resume to athalakada@pinnaclehotels.ca

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Housekeeping Room Attendant | Full-Time & Part-Time

Competitive Benefits & Wages starting at $22/hr + Quarterly Wellness Reimbursement

The Pinnacle Hotel Whistler, a unique boutique style property, is seeking Housekeeping Room Attendant(s), who will provide excellent customer service to ensure guest satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and public areas, according to established Hotel Housekeeping Standards.

Duties

  • Clean guestrooms and ensure work areas are stocked, organized and clean

Job Requirements:

  • Previous housekeeping experience preferred or willing to learn
  • Able to communicate in English
  • Have own accommodation

Physical Demands:

  • Pulling – over 20 lbs – bending, standing, reaching and kneeling
  • Carrying & Lifting – over 20 lbs

If you are interested, please send your resume to parmstrong@pinnaclehotels.ca 

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Housekeeping Houseman

Competitive Benefits & Wages starting at $22/hr + Quarterly Wellness Reimbursement

The Pinnacle Hotel Whistler, a unique boutique style property, is seeking a Houseman(s) who will provide excellent customer service to ensure guest satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and public areas, according to established Hotel Housekeeping Standards.

Duties

  • Clean public areas, back of the house and exterior building including outdoor swimming pool & hot tub
  • Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents.
  • Wash doors, windows, walls of public areas
  • Keep work area stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department.
  • Ensure that public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction.
  • Snow Removal when needed

Job Requirements:

  • Previous housekeeping experience an asset
  • Able to communicate in English
  • Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends, holidays and overnight shifts as required
  • Must have own accommodation

Physical Demands:

  • Lifting – under 30 lbs, Carrying – over 30 lbs
  • Pulling – over 30 lbs – bending, standing, reaching and kneeling`

If you are interested, please send your resume to parmstrong@pinnaclehotels.ca

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Overnight Night Audit Agent

Competitive Benefits & Wages starting at $23/hr + Quarterly Wellness Reimbursement

The Pinnacle Hotel Whistler, a unique boutique style property, is seeking an Overnight Night Audit Agent who will serve as an ambassador for the Hotel. The individual must be a multi-functional individual who is driven to always exceed our residents & guests’ expectations.

Duties

  • Provide courteous, prompt, professional and attentive guest service at all times whilst on the desk
  • Cashiering duties including cash float, debit, credit cards and billing
  • Complete in detail of all duties assigned on the Night Audit’s Checklist
  • Answering and directing the multi-line telephone console calls
  • Assist the front desk with reservations, check-ins and departures
  • Conduct night security patrols

Job Requirements:

  • Self motivated, responsible, organized and task oriented
  • Ability to work flexible hours including holidays and weekends
  • Must be able to work overnight alone from 11:00pm to 7:00am
  • Must have own accommodation

Physical Demands:

If you are interested, please send your resume to athalakada@pinnaclehotels.ca

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Housekeeping Supervisor

Competitive Benefits & Wages starting at $24/hr + Quarterly Wellness Reimbursement

The Pinnacle Hotel Whistler is a unique, boutique style property, seeking a Housekeeping Supervisor who will serve as an ambassador for the Hotel. The ideal candidate will be a multi-functional individual who is driven to always exceed guests’ expectations with an attention for detail.

Duties

  • Provide housekeeping supervision when required for vacation and supplemental coverage
  • Inspect and ensures all rooms have been assigned and serviced each day – Coach employees as required
  • Supervise, train, support, and monitor room attendants, and housemen performance
  • Ensure that all guest rooms, public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction
  • Other duties as required

Job Requirements:

  • 1-year similar experience
  • Have excellent communication and guest service skills
  • Maintains a flexible schedule to accommodate operational needs of a hotel environment
  • Must have own accommodation

Physical Demands:

  • Must be able to lift up to 20 pounds,
  • Carrying – over 20 lbs. Pulling – over 20 lbs – bending, standing, reaching and kneeling.

If you are interested, please send your resume to parmstrong@pinnaclehotels.ca

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

FRONT DESK AGENT

Competitive benefits and wages starting at $22/hr + Quarterly Wellness Reimbursement

The Pinnacle Hotel Whistler, a unique boutique style property, is seeking Front Desk Agent(s) who will serve as an ambassador for the Hotel. The individual must be a multi-functional individual who is driven to always exceed our residents & guests’ expectations

Duties

  • Provide courteous, prompt, professional and attentive guest service up to the highest Standards whilst developing a personal rapport with the guests
  • Responsible for the registration of arriving guests and checking out departing guests
  • Check for, review and input any reservations received on the fax machine and over the telephone during your shift
  • Must possess fluent knowledge of the city and geography, keeping abreast of arts & entertainment and local trends, restaurants & tourist attractions
  • Complete all duties in an expedient fashion as assigned by the Management team

Job Requirements:

  • Self motivated, responsible, organized and task oriented
  • Ability to work flexible hours including holidays and weekends
  • Ability to work in a team environment

Physical Demands:

  • Must be able to stand for an 8-hour shift

If you are interested, please send your resume to athalakada@pinnaclehotels.ca

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position