Pinnacle Hotel Whistler Village Careers
Front Desk Manager
Competitive Benefits & Wages
The Pinnacle Hotel Whistler, a unique boutique style property, is seeking a Front Desk Manager who will serve as an ambassador for the Hotel. The individual must be a multi-functional individual who is driven to always exceed our residents & guests’ expectations.Duties
- Assist the Guest Service / Front desk Manager in ensuring the smooth and efficient overall day-to-day operations of the Front Desk.
- Assist in providing staff with ongoing coaching, training and development
- Ensure department adherence to company policies, procedures and standards to ensure that guest expectations are exceeded.
- Address and resolve guest concerns in a timely manner escalating issues to the Manager on Duty when you are unable to do so
- Complete other duties in an expedient fashion as assigned by the hotel senior management
Job Requirements:
- 1-2 years working in a hotel environment in a hospitality related industry in a front office
- Fluent in English. Proficiency of a second language would be an asset.
- Knowledge of Microsoft Word, Excel and Outlook
- Experience with Maestro PMS is preferred but, not necessary
Physical Demands:
- Must be able to stand for an 8-hour shift
- Must be able to lift 20 pounds
If you are interested, please send your resume to athalakada@pinnaclehotels.ca
We value your interest. However, only those applicants selected for an interview will be contacted.
Thank you.
Housekeeping Room Attendant | Full-Time & Part-Time
Competitive Benefits & Wages starting at $22/hr + Quarterly Wellness Reimbursement
The Pinnacle Hotel Whistler, a unique boutique style property, is seeking Housekeeping Room Attendant(s), who will provide excellent customer service to ensure guest satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and public areas, according to established Hotel Housekeeping Standards.Duties
- Clean guestrooms and ensure work areas are stocked, organized and clean
Job Requirements:
- Previous housekeeping experience preferred or willing to learn
- Able to communicate in English
- Have own accommodation
Physical Demands:
- Pulling – over 20 lbs – bending, standing, reaching and kneeling
- Carrying & Lifting – over 20 lbs
If you are interested, please send your resume to parmstrong@pinnaclehotels.ca
We value your interest. However, only those applicants selected for an interview will be contacted.
Thank you.
Housekeeping Houseman
Competitive Benefits & Wages starting at $22/hr + Quarterly Wellness Reimbursement
The Pinnacle Hotel Whistler, a unique boutique style property, is seeking a Houseman(s) who will provide excellent customer service to ensure guest satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and public areas, according to established Hotel Housekeeping Standards.Duties
- Clean public areas, back of the house and exterior building including outdoor swimming pool & hot tub
- Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents.
- Wash doors, windows, walls of public areas
- Keep work area stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department.
- Ensure that public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction.
- Snow Removal when needed
Job Requirements:
- Previous housekeeping experience an asset
- Able to communicate in English
- Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends, holidays and overnight shifts as required
- Must have own accommodation
Physical Demands:
- Lifting – under 30 lbs, Carrying – over 30 lbs
- Pulling – over 30 lbs – bending, standing, reaching and kneeling`
If you are interested, please send your resume to parmstrong@pinnaclehotels.ca
We value your interest. However, only those applicants selected for an interview will be contacted.
Thank you.
Overnight Night Audit Agent
Competitive Benefits & Wages starting at $23/hr + Quarterly Wellness Reimbursement
The Pinnacle Hotel Whistler, a unique boutique style property, is seeking an Overnight Night Audit Agent who will serve as an ambassador for the Hotel. The individual must be a multi-functional individual who is driven to always exceed our residents & guests’ expectations.Duties
- Provide courteous, prompt, professional and attentive guest service at all times whilst on the desk
- Cashiering duties including cash float, debit, credit cards and billing
- Complete in detail of all duties assigned on the Night Audit’s Checklist
- Answering and directing the multi-line telephone console calls
- Assist the front desk with reservations, check-ins and departures
- Conduct night security patrols
Job Requirements:
- Self motivated, responsible, organized and task oriented
- Ability to work flexible hours including holidays and weekends
- Must be able to work overnight alone from 11:00pm to 7:00am
- Must have own accommodation
Physical Demands:
If you are interested, please send your resume to athalakada@pinnaclehotels.ca
We value your interest. However, only those applicants selected for an interview will be contacted.
Thank you.
Housekeeping Supervisor
Competitive Benefits & Wages starting at $24/hr + Quarterly Wellness Reimbursement
The Pinnacle Hotel Whistler is a unique, boutique style property, seeking a Housekeeping Supervisor who will serve as an ambassador for the Hotel. The ideal candidate will be a multi-functional individual who is driven to always exceed guests’ expectations with an attention for detail.Duties
- Provide housekeeping supervision when required for vacation and supplemental coverage
- Inspect and ensures all rooms have been assigned and serviced each day – Coach employees as required
- Supervise, train, support, and monitor room attendants, and housemen performance
- Ensure that all guest rooms, public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction
- Other duties as required
Job Requirements:
- 1-year similar experience
- Have excellent communication and guest service skills
- Maintains a flexible schedule to accommodate operational needs of a hotel environment
- Must have own accommodation
Physical Demands:
- Must be able to lift up to 20 pounds,
- Carrying – over 20 lbs. Pulling – over 20 lbs – bending, standing, reaching and kneeling.
If you are interested, please send your resume to parmstrong@pinnaclehotels.ca
We value your interest. However, only those applicants selected for an interview will be contacted.
Thank you.
FRONT DESK AGENT
Competitive benefits and wages starting at $22/hr + Quarterly Wellness Reimbursement
The Pinnacle Hotel Whistler, a unique boutique style property, is seeking Front Desk Agent(s) who will serve as an ambassador for the Hotel. The individual must be a multi-functional individual who is driven to always exceed our residents & guests’ expectationsDuties
- Provide courteous, prompt, professional and attentive guest service up to the highest Standards whilst developing a personal rapport with the guests
- Responsible for the registration of arriving guests and checking out departing guests
- Check for, review and input any reservations received on the fax machine and over the telephone during your shift
- Must possess fluent knowledge of the city and geography, keeping abreast of arts & entertainment and local trends, restaurants & tourist attractions
- Complete all duties in an expedient fashion as assigned by the Management team
Job Requirements:
- Self motivated, responsible, organized and task oriented
- Ability to work flexible hours including holidays and weekends
- Ability to work in a team environment
Physical Demands:
- Must be able to stand for an 8-hour shift
If you are interested, please send your resume to athalakada@pinnaclehotels.ca
We value your interest. However, only those applicants selected for an interview will be contacted.
Thank you.
